If your request concerns general product information, use and care details, consumer policy or repair, we invite you to first of all consult our Frequently Asked Questions, Use & Care and Guarantee sections.

Non UK/ROI residents – please visit 

For your information our Customer Relations opening hours are:
Monday to Friday 8.30am to 5.00pm

Telephone Helplines are open Monday to Friday 10.00am to 4.00pm:
UK –  03456021454 
ROI –  016774003

Our address is:  

Groupe SEB UK Ltd 
Customer Relations Department 
Riverside House 
Riverside Walk
SL4 1NA​

You can contact us using a simple webform to create a case, select the topic related to your enquiry.  Then complete the form that will appear and send it to us. We will reply to your query as quickly as possible: